Product
Nowills PMS
Hotel and hospitality management, end to end.
Overview
Nowills PMS is a complete hotel and hospitality management system that unifies reservations, front office, housekeeping, food and beverage, events, billing, accounts and guest services in one platform — built to lift occupancy, revenue and guest satisfaction.
Designed for hotels, resorts, lodges, guest houses and serviced apartments, Nowills PMS replaces manual bookings, disconnected front-office tools and F&B leakage with a single, real-time system. From a reservation and a check-in to a restaurant charge and a night audit, every transaction flows through one platform — so teams deliver a smooth guest experience and management always knows how the property is performing.
Nowills PMS scales from a single property to multi-property groups, connects to online travel agencies through a built-in channel manager, and is backed by implementation, training and managed support so the system keeps delivering long after go-live. It integrates with the wider Nowills suite, including Nowills ERP for finance and Nowills BI for executive insight.
Problems solved
- Manual bookings and double bookings
- Weak front-office coordination
- Food and beverage leakage
- Poor guest experience tracking
- Disconnected accounts
- Over-reliance on costly OTA commissions
- Slow night audits and reconciliation
Business outcomes
- Higher occupancy and average daily rate
- Smooth, fast front-office operations
- Reduced F&B and inventory leakage
- Happier guests and stronger loyalty
- Integrated, automated accounts
- Lower OTA commission costs
- Faster night audits and accurate reporting
Modules
A complete, modular platform — enable the modules your business needs today and add more as you grow.
Reservations & Booking Management
Central reservations with availability calendars, group bookings, modifications and overbooking controls.
Front Office & Reception
Fast check-in and check-out, room assignment, guest folios and a live front-desk dashboard.
Room & Rate Management
Room types, rate plans, seasonal pricing and packages with flexible rate control.
Channel Manager & OTA Integration
Sync availability and rates across online travel agencies to prevent double bookings.
Housekeeping Management
Room-status tracking, cleaning schedules, inspections and real-time readiness updates.
Guest Profiles & CRM
Guest histories, preferences, VIP handling and loyalty to drive repeat stays.
Food & Beverage POS
Restaurant, bar and room-service point of sale tied directly to the guest folio and inventory.
Banquet & Event Management
Function bookings, banquet event orders, seating and catering for conferences and weddings.
Revenue Management & Yield
Demand-based pricing, occupancy forecasting and ADR and RevPAR optimisation.
Billing & Guest Folio
Consolidated charging of rooms, F&B and extras with split folios and settlement.
Night Audit
Automated daily reconciliation, posting and auditing of all transactions for the day.
Inventory & Procurement
Stock control across F&B, supplies and linens with reorder alerts.
Payments & Gateways
Integrated card, mobile money and online payment processing with secure settlements.
Reports & Analytics
Live dashboards for occupancy, ADR, RevPAR, revenue and outlet performance.
Online Booking Engine & Self Check-in
A commission-free booking website plus self check-in, kiosk and a mobile staff app.
Offline & Online Synchronization
Keep operating through connectivity gaps at the property — capture check-ins, charges and housekeeping updates offline, then synchronise automatically and securely when a connection returns, with conflict handling to keep records accurate.
Key features
Subscription plans
Hotel
2,200/month
Up to 120 rooms
- Everything in Lodge
- F&B POS
- Guest loyalty
- Night audit
- Reports
Resort & Chain
Custom/year
Multi-property
- Everything in Hotel
- Multi-property
- Banquet & events
- Central accounts
- Dedicated support
Frequently asked questions
Does it integrate with online travel agencies?
Yes — channel management connects your rooms to booking channels.
Can it manage multiple properties?
The Resort & Chain plan supports multi-property management.
Is there a restaurant module?
Yes, food and beverage POS is included.
